ServiceNow Seven Best Practices for User and Group Management: A Guide for Platform Administrators

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In this article, I will be discussing Seven (7) Best Practices for User and Group Management for Platform Administrators. As a ServiceNow platform administrator, effective management of users and groups is a critical responsibility. Properly managing these elements ensures that users have the appropriate access to perform their tasks while maintaining the security, compliance, and efficiency of the system. Here are some best practices tailored specifically for platform administrators to help you optimize user and group management within your ServiceNow environment.