AI Agent Masterclass - Overview, Recordings and Re... - ServiceNow Community

https://www.servicenow.com/community/now-assist-articles/ai-agent-masterclass-overview-recordings-and-resources/ta-p/3469262

AI Agent Masterclass From Strategy to Scale in 5 Sessions By EMEA AI Solution Architect Team Why This Masterclass? AI Agents are everywhere in the ๐–๐ž ๐ฌ๐ž๐ญ ๐จ๐ฎ๐ญ ๐ญ๐จ ๐š๐ง๐ฌ๐ฐ๐ž๐ซ ๐ญ๐ก๐ž ๐ซ๐ž๐š๐ฅ ๐ช๐ฎ๐ž๐ฌ๐ญ๐ข๐จ๐ง๐ฌ: โ“ "๐–๐ก๐ž๐ซ๐ž ๐๐จ ๐ฐ๐ž ๐ž๐ฏ๐ž๐ง ๐ฌ๐ญ๐š๐ซ๐ญ ๐ฐ๐ข๐ญ๐ก ๐€๐ˆ ๐€๐ ๐ž๐ง๐ญ๐ฌ?" โ“ "๐‡๐จ๐ฐ ๐๐จ ๐ฐ๐ž ๐ฉ๐ข๐œ๐ค ๐ญ๐ก๐ž ๐ซ๐ข๐ ๐ก๐ญ ๐ฎ๐ฌ๐ž ๐œ๐š๐ฌ๐ž?" โ“ "๐Ž๐ฎ๐ซ ๐๐š๐ญ๐š ๐ข๐ฌ๐ง'๐ญ ๐ซ๐ž๐š๐๐ฒ โ€“ ๐ง๐จ๐ฐ ๐ฐ๐ก๐š๐ญ?" โ“ "๐–๐ž ๐›๐ฎ๐ข๐ฅ๐ญ ๐š ๐๐Ž๐‚... ๐š๐ง๐ ๐ญ๐ก๐ž๐ง ๐ ๐จ๐ญ ๐ฌ๐ญ๐ฎ๐œ๐ค." ๐’๐จ ๐ฐ๐ž ๐›๐ฎ๐ข๐ฅ๐ญ ๐š ๐Ÿ“-๐ฌ๐ž๐ฌ๐ฌ๐ข๐จ๐ง ๐Œ๐š๐ฌ๐ญ๐ž๐ซ๐œ๐ฅ๐š๐ฌ๐ฌ. ๐—™๐—ฟ๐—ผ๐—บ ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐˜๐—ผ ๐—ฆ๐—ฐ๐—ฎ๐—น๐—ฒ. ๐Ÿ“ ๐’๐ž๐ฌ๐ฌ๐ข๐จ๐ง ๐Ÿ โ†’ ๐–๐ก๐ฒ ๐€๐ˆ ๐€๐ ๐ž๐ง๐ญ๐ฌ ๐ฆ๐š๐ญ๐ญ๐ž๐ซ ๐๐Ž๐– ๐Ÿ“ ๐’๐ž๐ฌ๐ฌ๐ข๐จ๐ง ๐Ÿ โ†’ ๐“๐ฎ๐ซ๐ง๐ข๐ง๐  ๐ ๐จ๐จ๐ ๐ข๐๐ž๐š๐ฌ ๐ข๐ง๐ญ๐จ ๐ ๐ซ๐ž๐š๐ญ ๐š๐ ๐ž๐ง๐ญ๐ฌ ๐Ÿ“ ๐’๐ž๐ฌ๐ฌ๐ข๐จ๐ง ๐Ÿ‘ โ†’ ๐…๐ซ๐จ๐ฆ ๐›๐ฅ๐ฎ๐ž๐ฉ๐ซ๐ข๐ง๐ญ ๐ญ๐จ ๐›๐ฎ๐ข๐ฅ๐ ๐Ÿ“ ๐’๐ž๐ฌ๐ฌ๐ข๐จ๐ง ๐Ÿ’ โ†’ ๐“๐ก๐ž ๐ž๐ง๐ ๐ข๐ง๐ž๐ž๐ซ๐ข๐ง๐  ๐›๐ž๐ก๐ข๐ง๐ ๐ซ๐ž๐ฅ๐ข๐š๐›๐ฅ๐ž ๐š๐ ๐ž๐ง๐ญ๐ฌ ๐Ÿ“ ๐’๐ž๐ฌ๐ฌ๐ข๐จ๐ง ๐Ÿ“ โ†’ ๐ƒ๐š๐ญ๐š, ๐ ๐จ๐ฏ๐ž๐ซ๐ง๐š๐ง๐œ๐ž & ๐ฌ๐œ๐š๐ฅ๐ž (๐œ๐จ๐ฆ๐ข๐ง๐  ๐‰๐š๐ง ๐Ÿ๐Ÿ•) ๐€๐ฅ๐ฅ ๐ซ๐ž๐œ๐จ๐ซ๐๐ข๐ง๐ ๐ฌ, ๐Ÿ๐ซ๐š๐ฆ๐ž๐ฐ๐จ๐ซ๐ค๐ฌ, ๐š๐ง๐ ๐ญ๐ž๐ฆ๐ฉ๐ฅ๐š๐ญ๐ž๐ฌ ๐š๐ซ๐ž ๐ง๐จ๐ฐ ๐š๐ฏ๐š๐ข๐ฅ๐š๐›๐ฅ๐ž. ๐๐จ ๐ ๐š๐ญ๐ž. ๐๐จ ๐Ÿ๐จ๐ซ๐ฆ. ๐‰๐ฎ๐ฌ๐ญ ๐ฏ๐š๐ฅ๐ฎ๐ž.

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servicenow.com
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1/18/2026
Sylvain ServiceNow
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