Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns)

If you're beginning the IT Operations Management (ITOM) Visibility journey, this guide provides essential information and resources to effectively implement and use ServiceNow's ITOM Visibility product.

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Service Graph Connector for Microsoft Excel

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Create an OData connection in Zero Copy Connector for ERP

Primary connectors

Community connectors

Integration Strategy Docs

Instance Data Replication

Exploring External Content Connectors

Customization vs configuration

Manage customizations to applications

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Learn how to create scripted LinkedIn posts using the RESTMessageV2 API in ServiceNow.

Information about the ServiceNow certification exam maintenance window between Yokohama and Zurich releases.

Guide on improving your HealthScan score by addressing baseline differences.