Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns)

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ServiceNow Generative AI Prompt Library - ServiceNow Generative AI Prompt Library

Generative AI (Gen AI) Landing Page - for support - Support and Troubleshooting

Generative AI - ServiceNow

GenAI - App Engine Enablement Center (by the App Engine Outbound PM team)

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ServiceNow Store - Microsoft Azure OpenAI Generative AI Spoke

ServiceNow Store - Generative AI Controller

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Generative AI (Sharepoint Now Assist Enablement)

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Straight-through processing in Document Intelligence

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Q4 Final_Generative AI Central Roadmap.pptx

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App Engine Roadmap (incl GenAI)

20. Open MMP = Process Mining Workspace | ServiceNow

02. Generate full model Process mining = Unified Navigation App | ServiceNow

20. Process Mining Workspace Generate Model Full | ServiceNow

20. Process Mining Workspace Generate Model Full | ServiceNow