Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns)

If you're beginning the IT Operations Management (ITOM) Visibility journey, this guide provides essential information and resources to effectively implement and use ServiceNow's ITOM Visibility product.

Jumpstart Your AI Agent Studio

ServiceNow Generative AI Prompt Library - ServiceNow Generative AI Prompt Library

Generative AI (Gen AI) Landing Page - for support - Support and Troubleshooting

Vision - OpenAI API

Generative AI - ServiceNow

GenAI - App Engine Enablement Center (by the App Engine Outbound PM team)

ServiceNow Store - OpenAI Generative AI Spoke

ServiceNow Store - Microsoft Azure OpenAI Generative AI Spoke

ServiceNow Store - Generative AI Controller

Generative AI Program - Home

Generative AI (Sharepoint Now Assist Enablement)

Service Graph Connector for Microsoft Excel

Connect Zero Copy Connector for ERP to SAP using OData and HTTP

Create an OData connection in Zero Copy Connector for ERP

Primary connectors

Community connectors

Integration Strategy Docs

Seven Ways Integration Hub Outperforms Scripted Integrations Video - YouTube

The Truth about Integration Hub Transactions Cost and Predictability Video - YouTube

External Triggers enhancement for ServiceNow's Integration Hub

Working with Integration Hub Spokes and external system permissions

Use Integration Hub to connect multiple instances of external systems to ServiceNow

Integration Hub Spokes: What are they and how do you set them up?