Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns)

If you're beginning the IT Operations Management (ITOM) Visibility journey, this guide provides essential information and resources to effectively implement and use ServiceNow's ITOM Visibility product.

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Demo Cheat Sheet

7. (Generate) Process Mining | Process Mining Workspace | ServiceNow

20. Process Mining Workspace Generate Model Full | ServiceNow

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20. Open MMP = Process Mining Workspace | ServiceNow

02. Generate full model Process mining = Unified Navigation App | ServiceNow

20. Process Mining Workspace Generate Model Full | ServiceNow

20. Process Mining Workspace Generate Model Full | ServiceNow

This overview is applicable to customers with a standalone Integration Hub, Automation Engine, or Workflow Data Fabric subscription. If you are entitled to these capabilities and features through legacy SKUs (Pre-Workflow Data Fabric), please refer to this section of the document for packaging entitlement details.