Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns)

If you're beginning the IT Operations Management (ITOM) Visibility journey, this guide provides essential information and resources to effectively implement and use ServiceNow's ITOM Visibility product.

20. Open MMP = Process Mining Workspace | ServiceNow

02. Generate full model Process mining = Unified Navigation App | ServiceNow

20. Process Mining Workspace Generate Model Full | ServiceNow

20. Process Mining Workspace Generate Model Full | ServiceNow

Video exploring security data filters in ServiceNow.

Exploring the undocumented User Role Histories feature.