Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns)

If you're beginning the IT Operations Management (ITOM) Visibility journey, this guide provides essential information and resources to effectively implement and use ServiceNow's ITOM Visibility product.

Jumpstart Your AI Agent Studio

Vision - OpenAI API

Service Graph Connector for Microsoft Excel

Connect Zero Copy Connector for ERP to SAP using OData and HTTP

Create an OData connection in Zero Copy Connector for ERP

Primary connectors

Community connectors

Integration Strategy Docs

Instance Data Replication

Exploring External Content Connectors

Customization vs configuration

Manage customizations to applications

Playbooks Best Practices - Workflow Automation CoE - ServiceNow Community

Getting Started Guide | Node.js

Configuration | Docusaurus

Information about the ServiceNow certification exam maintenance window between Yokohama and Zurich releases.

Guide on handling skipped records during upgrades and tracking changes.

Overview of the new scheduled job run types introduced in the Zurich release.

Detailed overview of the Instance Scan data model in the Zurich release.

Overview of the top 5 new features in the ServiceNow Zurich release.

Exploring the undocumented sys_audit retention features in Zurich.

Understanding the new Instance Scan queuing mechanism in Zurich.

Guide to field validation using Regex Mapping Tables in Configurable Workspaces.